Shipping policy

Order Processing Time
All orders are processed and dispatched within 24–48 hours (1–2 business days). For custom or personalised items, processing time will be confirmed during order communication. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Free Shipping Thresholds
• United Kingdom: Free delivery on orders over £50
• United States, Europe & Australia: Free delivery on orders over £80

Estimated Delivery Times & Rates
• United Kingdom: 6–10 business days (£4.99 flat rate for orders under £50)
• United States: 6–12 business days (£7.99 flat rate for orders under £80)
• Europe: 6–10 business days (£7.99 flat rate for orders under £80)
• Australia: 5–10 business days (£5.99 flat rate for orders under £80)

*Please note that delivery times are estimates and may vary slightly due to local courier schedules or customs clearance outside our control.

Tracking Your Order
All shipments include end-to-end tracking. You will receive a tracking number via email as soon as your package has been dispatched so you can track your delivery at every stage.

Customs, Duties & Taxes Included
All product prices displayed on our store are inclusive of applicable taxes. For all international shipments, orders are delivered with duties and import taxes fully covered—there are no unexpected customs fees or clearance charges upon delivery.